At Lyallpur Fabric Store, customer satisfaction is our top priority. We take pride in offering high-quality fabrics and jewelry. However, if you face any issues with your purchase, we’re here to help!

📦 Return & Exchange Timeframe

You can request a return or exchange within 10 days of receiving your order.

✅ Eligibility Criteria

To qualify for a return or exchange:

  • Items must be unused, unwashed, and in their original packaging with all tags intact.
  • Products that are damaged, altered, or used will not be accepted.
  • Sale and discounted items are non-refundable and non-exchangeable.

🧼 First Wash Guarantee – Quality You Can Trust

We offer a First Wash Guarantee to ensure your peace of mind:

  • If the fabric fades, shrinks, or gets damaged after the first wash, you can return it.
  • This guarantee is valid only for the first wash, provided you follow standard washing instructions.

📋 Valid Reasons for Return & Exchange

You are eligible for return/exchange if:

  • You received the wrong product.
  • The product has a manufacturing defect or was damaged during delivery.
  • The fabric fades or deteriorates after the first wash.
  • The product is not as described on our website.

🔁 Easy Return & Exchange Process

  1. Contact us via:
    📞 WhatsApp: 0308 4989400
    📧 Email: lyallpurrfabricstore@gmail.com
    within 10 days of receiving your order.
  2. Share the following details:
    • Order number
    • Clear product pictures
    • Reason for return/exchange
  3. Once your request is approved, we’ll guide you through the return process.

🚚 Return Shipping Responsibility

  • If the return is due to our mistake (wrong item or defect), we will cover the return shipping.
  • If returning due to a change of mind, the customer bears the return shipping charges.

💸 Refund & Exchange Policy

  • No cash refunds.
  • You can choose to:
    ✅ Exchange the item for another product
    ✅ Receive store credit for future purchases
  • Refunds are only processed if we are unable to provide a replacement.

🤝 Need Help? We’re Here for You!

Have questions or need support? Don’t hesitate to reach out:
📞 WhatsApp: 0308 4989400
📧 Email: lyallpurrfabricstore@gmail.com 

Thank you for shopping with Lyallpur Fabric Store – where quality meets trust. 💫